DIY Replacement Repair Instructions for Cadillac CUE Digitizer TouchSense Screen


"CUE" stands for the Cadillac User Experience and is designed to provide Cadillac drivers with a complete suite of infotainment, navigation and communication tools for keeping the driver digitally connected.


As you likely already know, the 2013-2017 Cadillac CUE "TouchSense" glass touch screen digitizer have become very problematic and Cadillac has yet to provide an economical solution or recall.  Screens become cracked, speckled, distorted, spider-webbed, and unresponsive to touch on many 2013 and newer CUE units. 

After these vehicles’ factory warranties had expired the problem was no longer covered & Cadillac dealers wanted up to $2,500 to repair what seems to be a factory defect.  They do not have any extended warranty coverage, and there is yet to be a recall issued by GM. We did our research, tested many products, and feel that we have come up with the most reliable and cost conscious fix available.  

These instructions will explain step-by-step a reliable and affordable solution to Cadillac owners World-Wide.  If  you haven’t purchased a replacement screen yet, please take a look HERE.  If you’ve already purchased and received your product, take a look at a recent video found on Youtube made to help you replace your Cadillac ATS CTS Escalade SRX or XTS touch screen (Towards the bottom of this page).  Make sure to give him a thumbs-up! And remember, we are providing this information FREE of charge, all we ask is that you consider us as your trusted local USA supplier for all of your OEM touch screen repair parts.  We offer a warranty on product and life-time warranty on all full service repairs.



  • 2013-2016 Cadillac ATS
  • 2015-2017 Cadillac Escalade, ESV, Platinum
  • 2013-2016 Cadillac SRX
  • 2013-2016 Cadillac XTS
  • 2013-2017 Cadillac CTS, CTS-V


Link to Replacement Cadillac Screen:

New TouchSense Touch Screen Display for Cadillac ATS CTS SRX XTS CUE ESCALADE Touch Sense 2013-2017