Problem: "I have install the bmw scanner software and connect with vehicle via USB cable, when i open the pasoft software, it displayed an error message "Hardware Faulty"". What's the problem? The interface is damaged?"
Solution from engineer:
You forgot to install software driver.
You should first install BMW scanner 1.4.0 software, connect with vehicle and laptop via USB cable.
Then install software driver.
After driver is well installed, ready to run software.
Better use laptop running Windows XP home.
Do not open software directly after install software and connect with vehicle.